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West Michigan Business Intelligence Community > Kevin Dean
IT Leaders

There are volumes of book and articles about Leadership. What it is and what it is not.  In IT leadership is not about the position on hold within an organization.  Unfortunately most of the IT leadership historically has come from outside of the IT organization or somewhere down the IT food chain.

 

Leadership is about having a clear vision of what the future should be, understanding where you are today, and through influencing and direction changing the course and motivating the organization to get to where it needs to be.

 

The IT organization should not be a service provider charged to "keep the lights on". That can be outsourced easily and cheaper than doing it in house. The IT organization must be strategic stakeholder who act if not the change agent themselves, the champion of change.  But not change for the sake of technology change that ensures quantitative, business derived, strategically aligned results.

 

Leaders say "here is where we need to be, follow me and I will get you there.”

What is Intelligence?

Intelligence is the capacity to acquire and apply knowledge. Within the business environment we acquire knowledge everyday through the many transactions that we conduct.  As we examine, understand, and then act on the information that we collect we gain intelligence

 

Intelligence is the ability to comprehend; to understand and profit from experience. Within the business environment getting to the point where we understand the relationships between the data that we collect and identify areas that when acted upon can make our businesses profitable then we gain intelligence.

 

Intelligence is the ability to apply knowledge to manipulate one's environment or to think abstractly as measured by objective criteria. Within the business environment as we analyze our metrics and change our actions based on where the facts tell us where we are in contract to where we need to be we gain intelligence.

It's about the Business Decision

The reality of Moore’s Law, that every 18 months the cost of computing drop by 50 percent while the computer processing power doubles, has made it possible for large and small businesses alike to collect valuable data that can be turned into information that can help drive better management decisions.  “Management is always a decision-making process.” These are the words of the famous Peter Drucker. Mr. Drucker penned these words in 1954 before the advent of technological tools that we know have at our disposal. This should help use to realize the role of technology. Is in not about the tool but the end result; the business decision.

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